IT systems house since 2004. Now AI-capable.
20 years of experience in the DACH SME market. Today: full operational responsibility — managed IT combined with organizational automation.
Where we come from. Where we are today.
Grown from real practice — not from a pitch deck.
Since 2004, we've supported SMEs in the DACH region with 20–250 employees. Setting up servers, running networks, solving problems before they arise — personal relationships, no anonymous support queues.
What has changed: our tools. What has stayed the same: our reliability. Today we integrate iio governance into every operations engagement — AI without governance isn't an IT service, it's a risk.
What IBO offers.
From classic systems house operations to organizational automation — one point of contact, clear responsibility.
Physical and virtual servers, network infrastructure, firewall, VPN. Setup, operations and proactive monitoring — we contact you before you notice.
Setup, migration, ongoing administration of M365, Exchange Online, Teams, SharePoint. Hybrid scenarios, license management, user management without queues.
Automated backups with defined RPO/RTO. Regular restore tests, next-gen firewall, EDR, patch management. Security as ongoing operations, not a one-time project.
Keycloak-based identity management, single sign-on, RBAC, magic-link onboarding. Central user management for all services — GDPR-compliant, EU-hosted.
VictoriaMetrics, Grafana, Loki, Alertmanager, Uptime Kuma. Proactive monitoring — you usually only hear about problems once they've already been resolved.
245 operational building blocks, 166 automated workflows, HITL gates, governance layers. The iio framework makes your organization machine-readable, auditable and scalable.
From 2004 to today.
A consistent path — ever more operational responsibility.
Managed IT retainer.
Predictable costs. Clear scope. Ready to start immediately.
- Ongoing monitoring of all systems (24/7)
- Helpdesk & remote support with 4h SLA
- Patch management & update cycles
- Backup monitoring & monthly restore test
- Identity & access management (Keycloak)
- Monthly status reporting in the portal
- IIO governance: audit trail, HITL gates included
Renew TLS certificates automatically?
From 2027, max. 100-day validity — no longer manageable manually. CertOps automates renewal, binding and monitoring for Windows servers. Reseller model for systems houses and MSPs.
CertOps — learn more →Using OTRS::Pro Cloud?
Consulting, setup, ERP integration and ongoing 1st/2nd-level support with a dedicated contact — instead of anonymous vendor support. From €149/mo.
OTRS::Pro Service — learn more →30 minutes — and you'll know if it's a fit.
No presentation, no pitch, no sales pressure. An honest assessment of your situation and what we can realistically deliver.
Your AI offering with IIO AI Hub.
As an IIO Silver Partner, systems houses can offer their customers local AI infrastructure. Up to 95% lower token costs, full GDPR compliance, EU hosting. You operate it — or Intelego takes over operations.
Your IT systems house since 2004.
Get to know us now.
No-obligation initial conversation — 30 minutes, concrete results.