IT operations without
nasty surprises.
IBO is ongoing operations: monitoring, support, updates, compliance tracking and AI-supported automation — as a monthly flat rate you know in advance. No hour-counting, no outage without warning.
You know what you'll
spend every month.
No "let's see what comes out at the end". IBO is a defined hour budget with clear deliverables — like a reliable IT colleague on call.
Define scope
We clarify what Intelego operates for you: which systems, which response times, which processes. Once, in writing, binding.
Choose a package
Core, Plus or Premium — depending on size and requirements. Hours included in the package, SLA defined, add-ons modularly bookable.
Operations run
We operate, you work. Monthly report: what happened, what was done, how many hours were used.
Adjust when needed
Companies grow. Packages are cancellable and adjustable monthly. No lock-in, no contract that hurts.
Three packages.
One fixed monthly amount.
Based on the IT administration hourly rate of €125/h. All packages cancellable monthly, no minimum term.
The retainer principle: Your booked hours can be used flexibly for monitoring, support, updates, compliance or automation — depending on current priority. No hour-counting for the customer. Monthly report shows what was done.
- Monitoring & alerting
- Updates & patches
- Incident response
- Monthly operations report
- Email support (business days)
- Everything in Core
- Compliance tracking
- Simple automations
- Ticket system access
- Phone support (business days)
- Quarterly review call
- Everything in Plus
- Full process automation
- SLA: 4h response time
- EU AI Act documentation
- Monthly call
- Priority escalation
Usage beyond the package: €125/h (IT administration) · Cancellable monthly
No trap: All IBO packages are cancellable monthly. No minimum term, no contract that hurts. If you need more or less — just say so. We'll adjust. Usage beyond the package is billed at the hourly rate (€125/h) at month-end, never a surprise.
Modularly
extendable.
Every package can be extended with specialized modules. Addable or cancellable monthly.
What IBO Plus delivers in a typical month.
Ready for the next step?
An initial conversation takes 30 minutes. No sales pressure — we'll figure out together what fits.